Travel tickets - Arriva Italia - Bergamo
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Travel tickets

In this page you will find all the details about tickets and cards to travel on board of Arriva Italia buses

Arriva Italia travel tickets can be purchased at ticket offices and authorized resellers; the list is available at this link.

In compliance with the Prime Ministerial Decree of April 26, 2020 and all subsequent developments, the on-board sales activity is suspended to protect the staff traveling and the passengers themselves and in compliance with the protocols for containing the spread of Covid-19.

Travel tickets can also be purchased through the Arriva MyPay app. Download it now:

Travel tickets subject to validation (single journey, multi-journey booklet, weekly passes) must be validated as soon as you enter the bus; in case of malfunction of the validator, the traveler is required to immediately notify the driver by presenting the travel document.

See in this regard the specific provisions related to the Covid19 health emergency at this link.

With the exception of annual passes, all other types of passes are valid only if combined with a personal ID card, the number of which must always be correctly entered on the subscription itself.

Travelers in possession of season tickets or Regional Transport Cards issued by the Regions or documents of free circulation, upon boarding the bus, must show the driver the travel document.

Travelers are required to show the travel document at each check carried out by the staff. If you are not in possession of the document or if the latter is irregular, you will be fined a  penalty determined in accordance with the current provisions of the law.

This sanction is also applied in the event that the passenger is unable to show, at the same time as the season ticket, their identification card and / or when the card number has not been, as expected, reported in the season ticket.

The company reserves the right to take any legal action against travelers in possession of altered or inauthentic travel documents.

For more information visit the sanctions page at this link.

Travelers with IVOP / IVOL cards must keep the receipt (or a photocopy) of the receipt or top-up made, for any visual checks.

All travel documents also are fiscal receipt and therefore must be kept intact for the entire duration of the trip, at the descent and in the immediate vicinity, in order to allow any fiscal check. These checks can be carried out both on board the vehicle and in the immediate vicinity of the stop locations.

All season tickets, with the exception of annuals, must be accompanied by the ID card issued, after completing an application form available at retail outlets.

At the time of purchase, the resale will clearly indicate the number of the identification card and the period of validity on the subscription coupon.

The identification card is valid for 5 years and is issued by the operator, upon payment of an amount of € 10 to partially cover the issue costs.

one Way travel ticket

The single journey ticket allows you to make only one journey on the route corresponding to the fare class provided. The Ticket must be validated at usage on board of the bus and kept for the entire duration of the trip.

The user in possession of a single journey ticket is not allowed any travel interruption, except in cases where it is necessary to change the bus or line to complete the chosen route.

The single journey ticket allows you to make only one journey on the route corresponding to the fare class provided. The Ticket must be validated at usage on board of the bus and kept for the entire duration of the trip.

The user in possession of a single journey ticket is not allowed any travel interruption, except in cases where it is necessary to change the bus or line to complete the chosen route.

Other tickets

Every traveller, equipped with a travel document, can bring with him a small pet provided that the same has been applied a device to make it harmless (muzzle, leash, cages, boxes, etc.).

The transport of animals in tow involves the purchase of the ticket according to the tariffs in force.

Guide dogs for blind persons shall be allowed to travel free of charge unless the blind person is accompanied by an accompanying person who is entitled to travel free of charge.

Each traveller may only carry one piece of baggage free of charge, provided that the dimensions do not exceed cm. 50x30x25; for each additional piece of baggage and for those exceeding the above mentioned dimensions, the ticket must be purchased at the tariff in force.

Travel pass

The passes are personal, non-transferable and give the right to make an unlimited number of trips without time limitations. Subscriptions must bear the identification card number in the space provided on the subscription coupon. The season ticket must be validated on the first trip and can be used by the holder only if accompanied by the ID card issued by the company.

Regular travel passes -Bergamo

The 5 days weekly pass is valid from Monday to Friday, is personal and non-transferable, gives you the right to make an unlimited number of trips with no time restrictions and allows you to get on or off at the intermediate stops of the route for which it was issued. Please note that the 5-day weekly pass is not sold to students.

The 5 days weekly pass can be purchased:

  • at authorized local stores (click here);
  • On Arriva My Pay app.

The 7 days weekly pass is valid from Monday to Sunday, is personal and non-transferable, gives you the right to make an unlimited number of trips with no time restrictions and allows you to get on or off at the intermediate stops of the route for which it was issued. Please note that the 7-day weekly pass is not sold to students.

The 7 days weekly pass can be purchased:

  • at authorized local stores (click here);
  • On Arriva My Pay app.

The monthly pass is valid from the first to the last day of the month of issue including public holidays. Even the monthly pass is personal and non-transferable, gives you the right to make an unlimited number of trips without time limitations and allows you to get on or off at the intermediate stops of the route for which it was issued.

The monthly pass can be purchased:

  • at authorized local stores (click here);
  • On Arriva My Pay app.

The ordinary annual pass is valid for 12 months from the month of issue. As for weekly and monthly passes is personal and non-transferable, gives you the right to make an unlimited number of trips without time restrictions and allows you to get on or off at the intermediate stops of the route for which it was issued.

The ordinary annual travel pass can be purchased:

  • at the Infobus point in Piazza Marconi, 4 in Bergamo.
The annual pass for students is valid from September 1st to June 30th. As for weekly and monthly passes is personal and non-transferable, gives you the right to make an unlimited number of trips without time restrictions and allows you to get on or off at the intermediate stops of the route for which it was issued.

The annual travel pass for student can be purchased:

  • at our annual passes for students point in Piazza Marconi, 4 in Bergamo;
  • from our portal (click here)

Integrated travel passes – Lecco

The 5 days weekly pass is valid from Monday to Friday, is personal and non-transferable, gives you the right to make an unlimited number of trips with no time restrictions and allows you to get on or off at the intermediate stops of the route for which it was issued. Please note that the 5-day weekly pass is not sold to students.

The 5 days weekly pass can be purchased:

  • at authorized local stores (click here);
  • On Arriva My Pay app.

The 7 days weekly pass is valid from Monday to Sunday, is personal and non-transferable, gives you the right to make an unlimited number of trips with no time restrictions and allows you to get on or off at the intermediate stops of the route for which it was issued. Please note that the 7-day weekly pass is not sold to students.

The 7 days weekly pass can be purchased:

  • at authorized local stores (click here);
  • On Arriva My Pay app.

The monthly pass is valid from the first to the last day of the month of issue including public holidays. Even the monthly pass is personal and non-transferable, gives you the right to make an unlimited number of trips without time limitations and allows you to get on or off at the intermediate stops of the route for which it was issued.

The monthly pass can be purchased:

  • at authorized local stores (click here);
  • On Arriva My Pay app.

The ordinary annual pass is valid for 12 months from the month of issue. As for weekly and monthly passes is personal and non-transferable, gives you the right to make an unlimited number of trips without time restrictions and allows you to get on or off at the intermediate stops of the route for which it was issued.

The ordinary annual travel pass can be purchased:

  • at the Infobus point in Piazza Marconi, 4 in Bergamo.

TAX DEDUCTIONS

Discover how to deduct tax from your one year subscription

PRICES

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TARIFF SYSTEM

discover the details of our tariff system