Travel tickets - Arriva Italia - Bergamo
Warning
Some of the features may not work properly on Internet Explorer. We advice to change browser for the application to work properly

Travel tickets

Arriva Italia travel tickets can be purchased at ticket offices and authorized resellers; the list is available at this link.

Travel tickets can also be purchased through the Arriva MyPay app. Download it now:

Travel tickets subject to validation (single journey, weekly passes) must be validated as soon as you get on board; in case of malfunction of the validator, the traveler is required to immediately notify the driver by presenting the travel document at the same time.

Weekly and monthly passes are valid only if combined with a personal identification card, the number and week / month of validity of which must be shown on the subscription by the resale.
The monthly pass is NOT subject to validation and must always be accompanied and shown together with a valid personal identification card.
The weekly pass must be validated on the first trip and must always be accompanied and shown together with a valid personal identification card.

Travelers in possession of season tickets or Regional Transport Cards issued by the Regions or documents of free circulation, upon boarding the bus, must show the driver the travel document.

All travel tickets purchased from the Arriva MyPay app and portal, including one-way tickets and monthly and annual passes, must be validated and shown to the controller exclusively from the Arriva MyPay app. Screenshots or photographs of the travel ticket will not be considered valid.

Travelers are required to show the travel document at each check carried out by the staff. If you are not in possession of the document or if the latter is irregular, travelers will incur the payment of an administrative penalty determined in accordance with the current provisions of the law.

This sanction is also applied in the event that the passenger is unable to show, at the same time as the season ticket, their identification card and / or when the card number has not been, as expected, reported in the season ticket.

The company reserves the right to take any legal action against travelers in possession of altered or inauthentic travel documents.

For more information visit the sanctions page at this link.

Travelers with IVOP / IVOL cards must keep the receipt (or photocopy) of the receipt or top-up made, for any visual checks.

All travel documents perform the function of fiscal receipt and therefore must be kept intact for the entire duration of the trip, on descent and in the immediate vicinity, in order to allow for any fiscal checks by the ascertaining bodies. These checks can be carried out both on board the vehicle and in the immediate vicinity of the stop locations.

BERGAMO

Reimbursement of the season ticket before expiration is granted: upon the user’s request, using the Season Ticket Reimbursement Form, to be presented at the company counter in Bergamo, Piazzale Marconi 4, returning the travel document at the same time:

  • for the annual season ticket, to the extent of 90% of the fee for the full months following the month in which it is returned (excluding July and August for student annuals);
  • for the monthly season ticket, to the extent of 90% of the portion relating to the full days following the one in which it is returned.

In the case of a subscription charged on the Arriva MyPay app, the refund request can be made through the Contact form by entering the following data in the message: Name and Surname of the subscription holder – Email – Card No. – Type of subscription – Beginning and End of validity of the subscription.

LECCO

A refund of the season ticket is granted until the remaining validity of the ticket is more than half of its total validity: upon the user’s request, using the Season Ticket Refund Form, to be presented at the company office at Via della Pergola 2 in Lecco returning the travel document at the same time:

  • for the annual season ticket, in the amount of 90% of the fee for the full months following the month in which it is returned;
  • for the monthly subscription, to the extent of 90% of the portion corresponding to the full days following the one in which it is returned

In the case of a subscription charged on the Arriva MyPay app, the refund request can be made through the Contact form by entering the following data in the message: Name and Surname of the subscription holder – Email – Card No. – Type of subscription – Beginning and End of validity of the subscription.

  • ATB Integrated Travel Tickets;
  • TEB/Arriva travel tickets;
  • M line travel tickets;
  • Bergamo – Calcinate travel tickets;
  • D80 line travel securities;
  • Lecco urban service travel securities;
  • Calolzio Corte urban service travel securities.
Tickets

Find out all the information on single fare tickets

Discover more
Passes

Buy or renew your subscription online, and discover all the advantages

Discover more
Cards

All you need to know about ID cards and subscription cards

Discover more
Travel Titles line M

The M line is operated by Arriva Italia and Autoguidovie. Autoguidovie issues, for this route, one-way tickets, ID card, weekly pass and monthly pass.
To purchase the types of tickets listed above, please refer to Autoguidovie points of sale on the route.

It is therefore specified that one-way tickets purchased on the Arriva MyPay App are NOT usable on this route.

Instead, Arriva Italia issues the ordinary annual season ticket, the student annual season ticket and the ATB integrated student annual season ticket in the manner characteristic of the above-mentioned season tickets.
The ordinary annual season ticket, student annual season ticket and ATB integrated student annual season ticket valid on this route can be purchased:

  • at the Bergamo counter in Piazzale Marconi, 4;
  • via portal (click here)

RESELLERS

Discover where to buy tickets

APP ARRIVA MYPAY

Purchase your ticket on the app