{"id":18481,"date":"2021-10-20T08:27:00","date_gmt":"2021-10-20T08:27:00","guid":{"rendered":"https:\/\/bergamo.arriva.it\/abbonati-online\/"},"modified":"2024-07-10T07:52:42","modified_gmt":"2024-07-10T07:52:42","slug":"subscribe-online","status":"publish","type":"page","link":"https:\/\/bergamo.arriva.it\/en\/subscribe-online\/","title":{"rendered":"Subscribe Online"},"content":{"rendered":"\n<div class=\"wp-block-ktk-container  ktk-block-container\"><div class=\"ktk-block-container__content ktk-block-container__content--bg-none\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover\" style=\"min-height:250px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-30 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-19768\" alt=\"\" src=\"https:\/\/arriva.it\/app\/uploads\/sites\/6\/2023\/06\/AdobeStock_401069917-scaled-1.jpeg\" style=\"object-position:51% 25%\" data-object-fit=\"cover\" data-object-position=\"51% 25%\"\/><div class=\"wp-block-cover__inner-container\">\n<p class=\"has-text-align-center has-white-color has-text-color has-large-font-size\">Subscribe Online<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-container  ktk-block-container\"><div class=\"ktk-block-container__content ktk-block-container__content--bg-none\">\n<div class=\"wp-block-acf-ktk-section-title  \">\n    <p class=\"wp-block-acf-ktk-section-title__title\">Purchase your subscription online: goodbye queues at the counter&#8230; and travel worry-free!<\/p>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-acf-ktk-simple-text simple-text-block\">\n                    <div class=\"simple-text-block__text\">\n        <h6><span class=\"paragraph-secondary\">No management fees and&#8230; no more queues at the counter!<\/span><\/h6>\n<p>Discover all the advantages of buying the Arriva Italia subscription from the online portal:<\/p>\n<ul>\n<li>No practice and management costs<\/li>\n<li>Keep your digital subscription on your smartphone\u2019s Arriva MyPay app&#8230; and travel with no worries!<\/li>\n<\/ul>\n<p>To proceed with the purchase of a new subscription you must be in possession of the Arriva Italia identification card.<\/p>\n<div class=\"simple-text-block__text\">\n<h6><span class=\"paragraph-secondary\"><strong>From today you can create or call up your Card directly from the App! Download or update the latest version of Arriva MyPay.<\/strong><\/span><\/h6>\n<p><strong>You already have a physical card?<\/strong> Enter the world of the Arriva MyPay app and <strong>digitize your card<\/strong> in a simple and intuitive way.\u00a0 <strong>Make the most of the convenience of completing the entire purchase process from a single device<\/strong>.<\/p>\n<\/div>\n    <\/div>\n        <\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-container  ktk-block-container\"><div class=\"ktk-block-container__content ktk-block-container__content--bg-none\">\n<div class=\"wp-block-acf-ktk-section-subtitle \">\n    <p class=\"wp-block-acf-ktk-section-subtitle__subtitle\">In this section you will find all the information you need to subscribe online!<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-container  ktk-block-container\"><div class=\"ktk-block-container__content ktk-block-container__content--bg-none\">\n<div class=\"wp-block-ktk-flex-layout  ktk-block-flex-layout ktk-block-flex-layout--columns2\">\n<div class=\"wp-block-ktk-flex-layout-column  ktk-block-flex-layout__column\">\n<div class=\"wp-block-acf-ktk-oval-card card ktk-oval-card ktk-oval-card--bg-white\">\n    <img width=\"500\" height=\"500\" src=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/07\/AdobeStock_290565401-500x500.jpeg\" class=\"ktk-oval-card__img ellipse-clip ellipse-clip-card-100-right\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/07\/AdobeStock_290565401-500x500.jpeg 500w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/07\/AdobeStock_290565401-150x150.jpeg 150w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/07\/AdobeStock_290565401-48x48.jpeg 48w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/07\/AdobeStock_290565401-90x90.jpeg 90w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>    <div class=\"ktk-oval-card__body\">\n                    <h5 class=\"ktk-oval-card__title\">Create your own digital card<\/h5>\n                            <div class=\"ktk-oval-card__text\">\n                <p>In this section you will find all the information on how to <strong>create your digital card from the subscription portal or from the Arriva MyPay App<\/strong>. The digital card will allow you to purchase weekly and\/or monthly subscriptions directly on the Arriva MyPay app.<\/p>\n            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<a\n    class=\"btn wp-block-acf-ktk-button btn-block \"\n    href=\"https:\/\/arriva.it\/app\/uploads\/sites\/6\/2023\/08\/Crea-RecuperaTessera-App_23.pdf\" \n    target=\"_blank\"\n>\n    Instructions for creating digital card<\/a><\/div>\n\n\n\n<div class=\"wp-block-ktk-flex-layout-column  ktk-block-flex-layout__column\">\n<div class=\"wp-block-acf-ktk-oval-card card ktk-oval-card ktk-oval-card--bg-white\">\n    <img width=\"500\" height=\"500\" src=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/06\/AdobeStock_443122829-500x500.jpeg\" class=\"ktk-oval-card__img ellipse-clip ellipse-clip-card-100-right\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/06\/AdobeStock_443122829-500x500.jpeg 500w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/06\/AdobeStock_443122829-150x150.jpeg 150w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/06\/AdobeStock_443122829-48x48.jpeg 48w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/06\/AdobeStock_443122829-90x90.jpeg 90w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>    <div class=\"ktk-oval-card__body\">\n                    <h5 class=\"ktk-oval-card__title\">Buy\/Renew your subscription<\/h5>\n                            <div class=\"ktk-oval-card__text\">\n                <p>In this section you will find all the information on how to <strong>buy\/renew<\/strong> your online subscription.<\/p>\n            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-3\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-1\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/arriva.it\/guida-abbonamenti-online\/\" style=\"border-radius:10px;background-color:#2d146e\" target=\"_blank\" rel=\"noreferrer noopener\">Web portal instructions Subscriptions + App ><\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/08\/Acquisto_BG_LC.23.pdf\" style=\"border-radius:10px;background-color:#2d146e\" target=\"_blank\" rel=\"noreferrer noopener\">Instructions pdf portal Subscriptions + App ><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-container  ktk-block-container\"><div class=\"ktk-block-container__content ktk-block-container__content--bg-none\">\n<div class=\"wp-block-columns is-layout-flex wp-container-7\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:40%\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-4\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link has-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/www.autobus.it\/arriva-sab\/TPLWebPortal\/it\/my-subscriptions\/home\" style=\"border-radius:10px;color:#00becd\" target=\"_blank\" rel=\"noreferrer noopener\">Access to the SUBSCRIPTION PORTAL<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:60%\">\n<p>We remind all users that the <strong>Arriva Italia Portal and the Arriva MyPay App DO NOT allow the purchase of SUBSCRIPTIONS with regional &#8216;Io Viaggio&#8217; facility<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-container  ktk-block-container\"><div class=\"ktk-block-container__content ktk-block-container__content--bg-none\">\n<div class=\"wp-block-ktk-card-wrapper  ktk-block-card-wrapper ktk-block-card-wrapper--bg-robins-egg-blue card\">\n<div class=\"wp-block-ktk-flex-layout  ktk-block-flex-layout ktk-block-flex-layout--columns2\">\n<div class=\"wp-block-ktk-flex-layout-column  ktk-block-flex-layout__column\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"683\" src=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/12\/P0015301-1-1024x683.jpg\" alt=\"\" class=\"wp-image-11329\" srcset=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/12\/P0015301-1-1024x683.jpg 1024w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/12\/P0015301-1-300x200.jpg 300w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/12\/P0015301-1-768x512.jpg 768w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/12\/P0015301-1-540x360.jpg 540w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/12\/P0015301-1-1536x1024.jpg 1536w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/12\/P0015301-1-2048x1365.jpg 2048w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/12\/P0015301-1-71x47.jpg 71w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/12\/P0015301-1-45x30.jpg 45w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/12\/P0015301-1-60x40.jpg 60w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-ktk-flex-layout-column  ktk-block-flex-layout__column\">\n<div class=\"wp-block-acf-ktk-simple-text simple-text-block\">\n            <p class= \"simple-text-block__title-h1\">Annual subscription by instalments<\/p>\n                    <div class=\"simple-text-block__text\">\n        <p>For those who have decided to purchase an annual student subscription with an app or online portal by 29\/09\/2023, Arriva has offered the possibility to activate an installment plan in <strong>8 monthly instalments<\/strong>.<\/p>\n<p>The plan includes the registration of a <strong>credit card<\/strong> useful to be able to proceed monthly automatic debiting of <strong>the first 7 installments at a cost of 7 months, the last installment is a balance with a lower amount<\/strong>.<\/p>\n<p><strong>The instalments are debited in advance on the 25th of the previous month<\/strong>. The last installment is in March 2024 and includes the period from 01\/04\/2024 to 31\/08\/2024.<\/p>\n    <\/div>\n        <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-container  ktk-block-container\"><div class=\"ktk-block-container__content ktk-block-container__content--bg-none\">\n<div class=\"wp-block-ktk-flex-layout  ktk-block-flex-layout ktk-block-flex-layout--columns2\">\n<div class=\"wp-block-ktk-flex-layout-column  ktk-block-flex-layout__column\">\n<div class=\"wp-block-acf-ktk-simple-text simple-text-block\">\n            <p class= \"simple-text-block__title-h1\">Discover the current rates<\/p>\n                <p class= \"simple-text-block__subtitle\">&#8230; and buy online!<\/p>\n                <div class=\"simple-text-block__text\">\n        <p>Attention &#8211; Please note that <strong>the weekly 5-day subscription in the province of Bergamo cannot be sold to students<\/strong>.<\/p>\n    <\/div>\n        <\/div>\n\n\n\n<a\n    class=\"btn wp-block-acf-ktk-button \"\n    href=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/08\/Tariffario_BG-2023.pdf\" \n    target=\"_blank\"\n>\n    BERGAMO: rates from 01.09.2023<\/a>\n\n\n<a\n    class=\"btn wp-block-acf-ktk-button \"\n    href=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/08\/Tariffario_BG-LC-2023.pdf#page=2\" \n    target=\"_blank\"\n>\n    LECCO: rates from 01.09.2023<\/a><\/div>\n\n\n\n<div class=\"wp-block-ktk-flex-layout-column  ktk-block-flex-layout__column\">\n<div class=\"wp-block-acf-ktk-simple-text simple-text-block\">\n            <p class= \"simple-text-block__title-h1\">Digital travel tickets<\/p>\n                <p class= \"simple-text-block__subtitle\">MyPay App and Arriva Portal<\/p>\n                <div class=\"simple-text-block__text\">\n        <p>All travel titles purchased from the Arriva MyPay app and from the portal, must be stored and displayed in case of control <strong>exclusively from the Arriva MyPay app downloaded on the smartphone of the user of the title<\/strong>.<\/p>\n<p><span class=\"paragraph-secondary\">Screenshots or photographs of the ticket will not be considered valid.<\/span><\/p>\n<p>Please note that digital single journey tickets need to be validated, to be carried out via app as soon as you get on the vehicle.<\/p>\n    <\/div>\n        <\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-container  ktk-block-container ktk-block-container--bg-gray\"><div class=\"ktk-block-container__content \">\n<div class=\"wp-block-ktk-card-wrapper  ktk-block-card-wrapper ktk-block-card-wrapper--bg-white card\">\n<div class=\"wp-block-ktk-fixed-layout  ktk-block-fixed-layout ktk-block-fixed-layout--first-column-width8\">\n<div class=\"wp-block-ktk-fixed-layout-column  ktk-block-fixed-layout__column ktk-block-fixed-layout__column--left\">\n<div class=\"wp-block-acf-ktk-simple-text simple-text-block\">\n            <p class= \"simple-text-block__title-h1\">New Arriva MyPay App<\/p>\n                    <div class=\"simple-text-block__text\">\n        <p>Thanks to the renewed <strong>Arriva MyPay app<\/strong>, you can create\/recover your card, purchase your subscription and always take it with you on your smartphone.<\/p>\n<p>With your digitized card you can purchase the subscription at one of the authorized Arriva Italia retailers, or directly in the app using one of the following payment methods:<\/p>\n<ul>\n<li>Electronic purse<\/li>\n<li>Credit Card VISA \/ MASTERCARD<\/li>\n<li>Paypal for purchases over 50\u20ac<\/li>\n<li>Satispay<\/li>\n<li>Postepay<\/li>\n<li>Mooney<\/li>\n<\/ul>\n<h6><span class=\"paragraph-secondary\"><strong>To use your subscription you must download the App and download the subscription in the appropriate section &#8220;my titles&#8221;, otherwise the title can not be considered valid!<\/strong><\/span><\/h6>\n<h5>\n<span class=\"paragraph-primary\">Download Arriva MyPay and buy or renew your annual student subscription!<\/span><\/h5>\n<h5><\/h5>\n<div class=\"wp-block-acf-ktk-card-text-content \">\n<div class=\"wp-block-acf-ktk-card-text-content__text-container\">\n<div class=\"wp-block-acf-ktk-card-text-content__text\">\n<div class=\"wp-block-acf-ktk-card-text-content \">\n<div class=\"wp-block-acf-ktk-card-text-content__text-container\">\n<div class=\"wp-block-acf-ktk-card-text-content__text\">\n<p><!-- wp:acf\/ktk-simple-text {\"id\":\"block_6425aa272245a\",\"name\":\"acf\/ktk-simple-text\",\"data\":{\"title_h1\":\"Bonus trasporti 2023\",\"_title_h1\":\"field_5eafd54cffff3\",\"title_h2\":\"Disponibile online dal 19 aprile! \",\"_title_h2\":\"field_5eb28a68839e3\",\"subtitle_h4\":\"\",\"_subtitle_h4\":\"field_5eafd55fffff4\",\"paragraph\":\"\\u003ch6\\u003e\\u003cspan class=\\u0022paragraph-secondary\\u0022\\u003eE' attiva la piattaforma ministeriale per la richiesta del Bonus Trasporti per l\u2019anno 2023, disponibile a questo link: \\u003cstrong\\u003e\\u003ca href=\\u0022https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fbonustrasporti.lavoro.gov.it%2F\\u0026amp;data=05%7C01%7CGiangiacomo.Ceresara%40arriva.it%7Cc6365107d44c4e73ab7e08da87712ab7%7C694828a9151a45e19a5fd75029018591%7C0%7C0%7C637971217382194526%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C\\u0026amp;sdata=BpfW77Wfl524A9yqaa3PsmBzQmFeL3NyueHFkO8akTQ%3D\\u0026amp;reserved=0\\u0022\\u003ebonustrasporti.lavoro.gov.it\\u003c\/a\\u003e\\u003c\/strong\\u003e\\u003c\/span\\u003e\\u003c\/h6\\u003e\\r\\n\\u003ch6\\u003e\\u003cspan class=\\u0022paragraph-secondary\\u0022\\u003eA partire\u00a0\\u003cstrong\\u003eda mercoled\u00ec 19 aprile\\u003c\/strong\\u003e\u00a0\u00e8 possibile acquistare abbonamenti di Arriva Italia con bonus trasporti\u00a0\\u003cstrong\\u003eonline\\u003c\/strong\\u003e, tramite il portale accessibile\u00a0\\u003cstrong\\u003e\\u003ca href=\\u0022https:\/\/www.autobus.it\/arriva-sia\/TPLWebPortal\/it\/showcase\\u0022\\u003ea questo link\\u003c\/a\\u003e\\u003c\/strong\\u003e.\\u003c\/span\\u003e\\u003c\/h6\\u003e\\r\\n\\u003ch6\\u003e\\u003cspan class=\\u0022paragraph-secondary\\u0022\\u003ePer maggiori informazioni sull\u2019acquisto \u00e8 disponibile la\u00a0\\u003cstrong\\u003e\\u003ca href=\\u0022https:\/\/brescia.arriva.it\/bonus-trasporti-2023\/\\u0022\\u003epagina dedicata\\u003c\/a\\u003e\\u003c\/strong\\u003e!\u00a0\\u003c\/span\\u003e\\u003c\/h6\\u003e\",\"_paragraph\":\"field_5eafd564ffff5\",\"link\":{\"title\":\"Scopri di pi\u00f9\",\"url\":\"https:\/\/brescia.arriva.it\/bonus-trasporti-2023\/\",\"target\":\"_blank\"},\"_link\":\"field_5eafd56bffff6\"},\"align\":\"\",\"mode\":\"edit\"} \/--><\/p>\n<p><!-- wp:acf\/ktk-simple-text {\"id\":\"block_6425aa272245a\",\"name\":\"acf\/ktk-simple-text\",\"data\":{\"title_h1\":\"Bonus trasporti 2023\",\"_title_h1\":\"field_5eafd54cffff3\",\"title_h2\":\"Disponibile online dal 19 aprile! \",\"_title_h2\":\"field_5eb28a68839e3\",\"subtitle_h4\":\"\",\"_subtitle_h4\":\"field_5eafd55fffff4\",\"paragraph\":\"\\u003ch6\\u003e\\u003cspan class=\\u0022paragraph-secondary\\u0022\\u003eE' attiva la piattaforma ministeriale per la richiesta del Bonus Trasporti per l\u2019anno 2023, disponibile a questo link: \\u003cstrong\\u003e\\u003ca href=\\u0022https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fbonustrasporti.lavoro.gov.it%2F\\u0026amp;data=05%7C01%7CGiangiacomo.Ceresara%40arriva.it%7Cc6365107d44c4e73ab7e08da87712ab7%7C694828a9151a45e19a5fd75029018591%7C0%7C0%7C637971217382194526%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C\\u0026amp;sdata=BpfW77Wfl524A9yqaa3PsmBzQmFeL3NyueHFkO8akTQ%3D\\u0026amp;reserved=0\\u0022\\u003ebonustrasporti.lavoro.gov.it\\u003c\/a\\u003e\\u003c\/strong\\u003e\\u003c\/span\\u003e\\u003c\/h6\\u003e\\r\\n\\u003ch6\\u003e\\u003cspan class=\\u0022paragraph-secondary\\u0022\\u003eA partire\u00a0\\u003cstrong\\u003eda mercoled\u00ec 19 aprile\\u003c\/strong\\u003e\u00a0\u00e8 possibile acquistare abbonamenti di Arriva Italia con bonus trasporti\u00a0\\u003cstrong\\u003eonline\\u003c\/strong\\u003e, tramite il portale accessibile\u00a0\\u003cstrong\\u003e\\u003ca href=\\u0022https:\/\/www.autobus.it\/arriva-sia\/TPLWebPortal\/it\/showcase\\u0022\\u003ea questo link\\u003c\/a\\u003e\\u003c\/strong\\u003e.\\u003c\/span\\u003e\\u003c\/h6\\u003e\\r\\n\\u003ch6\\u003e\\u003cspan class=\\u0022paragraph-secondary\\u0022\\u003ePer maggiori informazioni sull\u2019acquisto \u00e8 disponibile la\u00a0\\u003cstrong\\u003e\\u003ca href=\\u0022https:\/\/brescia.arriva.it\/bonus-trasporti-2023\/\\u0022\\u003epagina dedicata\\u003c\/a\\u003e\\u003c\/strong\\u003e!\u00a0\\u003c\/span\\u003e\\u003c\/h6\\u003e\",\"_paragraph\":\"field_5eafd564ffff5\",\"link\":{\"title\":\"Scopri di pi\u00f9\",\"url\":\"https:\/\/brescia.arriva.it\/bonus-trasporti-2023\/\",\"target\":\"_blank\"},\"_link\":\"field_5eafd56bffff6\"},\"align\":\"\",\"mode\":\"edit\"} \/--><\/p>\n<div class=\"wp-block-acf-ktk-card-text-content__text\">\n<div class=\"wp-block-ktk-flex-layout-column ktk-block-flex-layout__column\">\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=net.pluservice.Arriva&amp;gl=IT\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-33\" src=\"https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/google-play-badge@3x.png\" sizes=\"(max-width: 140px) 100vw, 140px\" srcset=\"https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/google-play-badge@3x.png 405w, https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/google-play-badge@3x-300x93.png 300w, https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/google-play-badge@3x-143x44.png 143w, https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/google-play-badge@3x-96x30.png 96w, https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/google-play-badge@3x-129x40.png 129w\" alt=\"\" width=\"141\" height=\"44\" \/><\/a> \u00a0\u00a0<a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/apps.apple.com\/it\/app\/arriva-mypay\/id1004971217\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-34\" src=\"https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/download-on-the-app-store-badge-it-rgb-blk-100317@3x.png\" sizes=\"(max-width: 127px) 100vw, 127px\" srcset=\"https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/download-on-the-app-store-badge-it-rgb-blk-100317@3x.png 405w, https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/download-on-the-app-store-badge-it-rgb-blk-100317@3x-300x100.png 300w, https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/download-on-the-app-store-badge-it-rgb-blk-100317@3x-141x47.png 141w, https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/download-on-the-app-store-badge-it-rgb-blk-100317@3x-90x30.png 90w, https:\/\/arriva.it\/app\/uploads\/sites\/6\/2020\/06\/download-on-the-app-store-badge-it-rgb-blk-100317@3x-120x40.png 120w\" alt=\"\" width=\"132\" height=\"44\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wp-block-acf-ktk-card-text-content \">\n<div class=\"wp-block-acf-ktk-card-text-content__text-container\">\n<div class=\"wp-block-acf-ktk-card-text-content__text\">\n<div class=\"wp-block-acf-ktk-card-text-content \">\n<div class=\"wp-block-acf-ktk-card-text-content__text-container\">\n<div class=\"wp-block-acf-ktk-card-text-content__text\">\n<div class=\"wp-block-acf-ktk-card-text-content__text\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n    <\/div>\n                <a class=\"btn simple-text-block__btn \" href=\"https:\/\/bergamo.arriva.it\/app-arriva-my-pay\/\"  target=\"_blank\">\n            Learn more        <\/a>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-ktk-fixed-layout-column  ktk-block-fixed-layout__column ktk-block-fixed-layout__column--right\"><div class=\"single-image-block \">\n            <img width=\"456\" height=\"758\" src=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/08\/app-mypay.png\" class=\"single-image-block__image\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/08\/app-mypay.png 456w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/08\/app-mypay-180x300.png 180w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/08\/app-mypay-28x47.png 28w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/08\/app-mypay-18x30.png 18w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2023\/08\/app-mypay-24x40.png 24w\" sizes=\"(max-width: 456px) 100vw, 456px\" \/>    <\/div>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-container  ktk-block-container ktk-block-container--bg-none\"><div class=\"ktk-block-container__content \">\n<div class=\"wp-block-acf-ktk-section-subtitle \">\n    <p class=\"wp-block-acf-ktk-section-subtitle__subtitle\">Discover all the facilities<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-ktk-card-wrapper  ktk-block-card-wrapper ktk-block-card-wrapper--bg-persian-indigo card\">\n<div class=\"wp-block-ktk-fixed-layout  ktk-block-fixed-layout ktk-block-fixed-layout--first-column-width4\">\n<div class=\"wp-block-ktk-fixed-layout-column  ktk-block-fixed-layout__column ktk-block-fixed-layout__column--left\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"576\" src=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/08\/shutterstock_578134666-scaled-1-1024x576.jpg\" alt=\"\" class=\"wp-image-9136\" srcset=\"https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/08\/shutterstock_578134666-scaled-1-1024x576.jpg 1024w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/08\/shutterstock_578134666-scaled-1-300x169.jpg 300w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/08\/shutterstock_578134666-scaled-1-768x432.jpg 768w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/08\/shutterstock_578134666-scaled-1-540x304.jpg 540w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/08\/shutterstock_578134666-scaled-1-1536x864.jpg 1536w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/08\/shutterstock_578134666-scaled-1-2048x1152.jpg 2048w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/08\/shutterstock_578134666-scaled-1-84x47.jpg 84w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/08\/shutterstock_578134666-scaled-1-53x30.jpg 53w, https:\/\/arriva.it\/app\/uploads\/sites\/7\/2021\/08\/shutterstock_578134666-scaled-1-71x40.jpg 71w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-ktk-fixed-layout-column  ktk-block-fixed-layout__column ktk-block-fixed-layout__column--right\">\n<div class=\"wp-block-acf-ktk-simple-text simple-text-block\">\n                <p class= \"simple-text-block__subtitle\">Tax deductions<\/p>\n                <div class=\"simple-text-block__text\">\n        <h6><span style=\"color: #ffffff;\"><strong>Travel with a subscription pays even more!<\/strong><\/span><\/h6>\n<p><span style=\"color: #ffffff;\">Among the expenses that can be deducted with the 730 model, there is the one for subscriptions to public transport. Find out all the information here.<\/span><\/p>\n    <\/div>\n                <a class=\"btn simple-text-block__btn \" href=\"https:\/\/bergamo.arriva.it\/detrazioni-fiscali\/\"  target=\"\">\n            Deductions        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-container  ktk-block-container\"><div class=\"ktk-block-container__content ktk-block-container__content--bg-none\">\n<div class=\"wp-block-acf-ktk-section-title  \">\n    <p class=\"wp-block-acf-ktk-section-title__title\">Answers to frequently asked questions:<\/p>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\">In case of <strong>problems related to the purchase\/ renewal from portal or app<\/strong> you can contact us at <a href=\"tel:00390282900737\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>0282900737<\/strong><\/a> or at <a href=\"mailto:supporto@arriva.it\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>supporto@arriva.it<\/strong><\/a>.<\/p>\n\n\n\n<div class=\"wp-block-ktk-accordion  ktk-block-accordion\" id=\"accordionId59b7aa1e22c9410d8b3291f8343107e8\">\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId2a78a236cc4c4203a4c4370a6d920c1dheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId2a78a236cc4c4203a4c4370a6d920c1dcontent\" aria-controls=\"accordionItemId2a78a236cc4c4203a4c4370a6d920c1dcontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\">Subscription portal<\/h4><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId2a78a236cc4c4203a4c4370a6d920c1dheader\" data-parent=\"#accordionId59b7aa1e22c9410d8b3291f8343107e8\" id=\"accordionItemId2a78a236cc4c4203a4c4370a6d920c1dcontent\">\n<div class=\"wp-block-ktk-accordion  ktk-block-accordion\" id=\"accordionId59621ad6fdf845768f07303fe5d87054\">\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId15bff208c6db49c5951c136eacb65b92header\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId15bff208c6db49c5951c136eacb65b92content\" aria-controls=\"accordionItemId15bff208c6db49c5951c136eacb65b92content\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I bought the subscription and I requested shipping by paying 10,00\u20ac additional, when I get the subscription at home?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId15bff208c6db49c5951c136eacb65b92header\" data-parent=\"#accordionId59621ad6fdf845768f07303fe5d87054\" id=\"accordionItemId15bff208c6db49c5951c136eacb65b92content\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>The subscription will be delivered to your home within 30 days from the date of purchase.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId14c873cece034c5d85e2d7f36cc55dc6header\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId14c873cece034c5d85e2d7f36cc55dc6content\" aria-controls=\"accordionItemId14c873cece034c5d85e2d7f36cc55dc6content\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I bought the subscription and I requested the shipping by paying 10,00\u20ac additional, can I travel while waiting for the shipment at home of the card?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId14c873cece034c5d85e2d7f36cc55dc6header\" data-parent=\"#accordionId59621ad6fdf845768f07303fe5d87054\" id=\"accordionItemId14c873cece034c5d85e2d7f36cc55dc6content\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>The subscription will be delivered to your home within 30 days from the date of purchase. You can print the purchase receipt and show it to the checker until the card arrives. Please note that the purchase receipt can only be used for thirty days from the date of purchase, then you will need to be in possession of the card.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemIde7cef50dcef44eaba2609e93d5aab1f9header\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemIde7cef50dcef44eaba2609e93d5aab1f9content\" aria-controls=\"accordionItemIde7cef50dcef44eaba2609e93d5aab1f9content\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I bought the subscription and I requested the shipment at home, 30 days have passed and I have not yet received the card, what should I do?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemIde7cef50dcef44eaba2609e93d5aab1f9header\" data-parent=\"#accordionId59621ad6fdf845768f07303fe5d87054\" id=\"accordionItemIde7cef50dcef44eaba2609e93d5aab1f9content\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>If after 30 days from the date of purchase of the subscription you have not yet received the card, contact us via the form: <a href=\"https:\/\/bergamo.arriva.it\/en\/contacts\/\">contacts<\/a><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemIdaf20497fbbbd4d4aaf46f1ac81ba2ff7header\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemIdaf20497fbbbd4d4aaf46f1ac81ba2ff7content\" aria-controls=\"accordionItemIdaf20497fbbbd4d4aaf46f1ac81ba2ff7content\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I bought the subscription and saved it on the app Arriva MyPay following the instructions on the site, when I get the subscription at home?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemIdaf20497fbbbd4d4aaf46f1ac81ba2ff7header\" data-parent=\"#accordionId59621ad6fdf845768f07303fe5d87054\" id=\"accordionItemIdaf20497fbbbd4d4aaf46f1ac81ba2ff7content\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>The electronic subscription effectively replaces the paper subscription and therefore you will not receive anything at home.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId6ee87df06bfd4402bafc644c0b3dfe74header\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId6ee87df06bfd4402bafc644c0b3dfe74content\" aria-controls=\"accordionItemId6ee87df06bfd4402bafc644c0b3dfe74content\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I would like to buy the annual subscription online but when I enter the personal area I see the error message &#8220;EXPIRED CARD&#8221;; what should I do?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId6ee87df06bfd4402bafc644c0b3dfe74header\" data-parent=\"#accordionId59621ad6fdf845768f07303fe5d87054\" id=\"accordionItemId6ee87df06bfd4402bafc644c0b3dfe74content\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>The identification cards have a duration of 5 years from the date of membership; in case your card has expired you must proceed with the creation of a new card.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemIde5f1105b5e0c47279c464f9b49db2acbheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemIde5f1105b5e0c47279c464f9b49db2acbcontent\" aria-controls=\"accordionItemIde5f1105b5e0c47279c464f9b49db2acbcontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I would like to renew the online subscription but the portal has some errors related to the route.<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemIde5f1105b5e0c47279c464f9b49db2acbheader\" data-parent=\"#accordionId59621ad6fdf845768f07303fe5d87054\" id=\"accordionItemIde5f1105b5e0c47279c464f9b49db2acbcontent\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>You can create a new card and select the route.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId86179bda271748408bd92e82cd62e41eheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId86179bda271748408bd92e82cd62e41econtent\" aria-controls=\"accordionItemId86179bda271748408bd92e82cd62e41econtent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">What should I do if, once I have already entered the card details, the transaction fails?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId86179bda271748408bd92e82cd62e41eheader\" data-parent=\"#accordionId59621ad6fdf845768f07303fe5d87054\" id=\"accordionItemId86179bda271748408bd92e82cd62e41econtent\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <ul>\n<li>You must verify that your card is valid and has not expired;<\/li>\n<li>You must verify that your card has sufficient credit;<\/li>\n<li>You must verify that the holder is of legal age; in fact, some cards block purchases over \u20ac 100.00 for credit cards made out to minors;<\/li>\n<li>You must verify that your card is enabled with the code &#8220;Verified by VISA&#8221; or &#8220;Mastercard Secure Code&#8221; which are the security codes activated on credit cards for online purchases.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId08f70377dcb04955bd56bcd3b7d97b1bheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId08f70377dcb04955bd56bcd3b7d97b1bcontent\" aria-controls=\"accordionItemId08f70377dcb04955bd56bcd3b7d97b1bcontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I want to renew my digital subscription online, but I cannot proceed because I see the following error message: invalid card, non-existent card, card already used by another user. What should I do?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId08f70377dcb04955bd56bcd3b7d97b1bheader\" data-parent=\"#accordionId59621ad6fdf845768f07303fe5d87054\" id=\"accordionItemId08f70377dcb04955bd56bcd3b7d97b1bcontent\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>You can create a new card.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemIdb8fcb692b2e1481297e38f702846eccaheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemIdb8fcb692b2e1481297e38f702846eccacontent\" aria-controls=\"accordionItemIdb8fcb692b2e1481297e38f702846eccacontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I want to renew my online digital subscription, but I need to change the route or change my personal data. What should I do?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemIdb8fcb692b2e1481297e38f702846eccaheader\" data-parent=\"#accordionId59621ad6fdf845768f07303fe5d87054\" id=\"accordionItemIdb8fcb692b2e1481297e38f702846eccacontent\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>Create a new tile and select the new route.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId3aff90af437941deada2982bc088c60fheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId3aff90af437941deada2982bc088c60fcontent\" aria-controls=\"accordionItemId3aff90af437941deada2982bc088c60fcontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I am subscribing to an annual subscription\/ digital identification card, but I can\u2019t find the school, what should I do?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId3aff90af437941deada2982bc088c60fheader\" data-parent=\"#accordionId59621ad6fdf845768f07303fe5d87054\" id=\"accordionItemId3aff90af437941deada2982bc088c60fcontent\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>If the institution is not listed, you can select one of the following:<\/p>\n<ul>\n<li>VARIOUS HIGH SCHOOLS<\/li>\n<li>VARIOUS SECONDARY SCHOOLS<\/li>\n<li>VARIOUS PRIMARY SCHOOLS<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId23ecbbd79ca74e6d8b61326022495f96header\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId23ecbbd79ca74e6d8b61326022495f96content\" aria-controls=\"accordionItemId23ecbbd79ca74e6d8b61326022495f96content\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I am subscribing to an annual subscription\/ digital identification card, but the portal does not allow me to enter the city of birth, what should I do?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId23ecbbd79ca74e6d8b61326022495f96header\" data-parent=\"#accordionId59621ad6fdf845768f07303fe5d87054\" id=\"accordionItemId23ecbbd79ca74e6d8b61326022495f96content\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>If you were born abroad, you must indicate your country of birth under &#8220;City of birth&#8221;. Automatically the portal will generate the province (EE) and the tax code.<\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId9590ddfd7b5a44bdb53bc76555da8e5bheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId9590ddfd7b5a44bdb53bc76555da8e5bcontent\" aria-controls=\"accordionItemId9590ddfd7b5a44bdb53bc76555da8e5bcontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\">Arriva My Pay App<\/h4><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId9590ddfd7b5a44bdb53bc76555da8e5bheader\" data-parent=\"#accordionId59b7aa1e22c9410d8b3291f8343107e8\" id=\"accordionItemId9590ddfd7b5a44bdb53bc76555da8e5bcontent\">\n<div class=\"wp-block-ktk-accordion  ktk-block-accordion\" id=\"accordionIdbc17a183a62247f1931b25176353ac2a\">\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId7ea85518ddd54a1fbf17bb3cb206c99bheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId7ea85518ddd54a1fbf17bb3cb206c99bcontent\" aria-controls=\"accordionItemId7ea85518ddd54a1fbf17bb3cb206c99bcontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I downloaded the app, now what should I do? <\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId7ea85518ddd54a1fbf17bb3cb206c99bheader\" data-parent=\"#accordionIdbc17a183a62247f1931b25176353ac2a\" id=\"accordionItemId7ea85518ddd54a1fbf17bb3cb206c99bcontent\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>In order to purchase a subscription to be used on the Arriva MyPay APP, you must have a digital identification card issued by Arriva Italia.<\/p>\n<p>You can subscribe to the card free of charge through the subscription portal or through the App. Once the card has been created, you can purchase the subscription.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemIdd03776b1916741a5acc1eafe4b6d654bheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemIdd03776b1916741a5acc1eafe4b6d654bcontent\" aria-controls=\"accordionItemIdd03776b1916741a5acc1eafe4b6d654bcontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I purchased and saved the subscription on the Arriva MyPay app, how do I validate it?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemIdd03776b1916741a5acc1eafe4b6d654bheader\" data-parent=\"#accordionIdbc17a183a62247f1931b25176353ac2a\" id=\"accordionItemIdd03776b1916741a5acc1eafe4b6d654bcontent\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>The electronic subscription is active from the date of validity of the same without any operation by the user.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemIde72941a11ba141a8aa81092090753768header\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemIde72941a11ba141a8aa81092090753768content\" aria-controls=\"accordionItemIde72941a11ba141a8aa81092090753768content\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">If my phone is dead and I can\u2019t show my subscription, do I get a ticket?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemIde72941a11ba141a8aa81092090753768header\" data-parent=\"#accordionIdbc17a183a62247f1931b25176353ac2a\" id=\"accordionItemIde72941a11ba141a8aa81092090753768content\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>If the phone is unloaded and the subscription is not visible, it is as if you forgot the subscription at home and then you are subject to penalty according to the conditions available at the following link: <a href=\"https:\/\/arriva.it\/sanzioni\">https:\/\/arriva.it\/sanzioni<\/a>.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId689313591e9e404dba8093ed79d0134bheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId689313591e9e404dba8093ed79d0134bcontent\" aria-controls=\"accordionItemId689313591e9e404dba8093ed79d0134bcontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">If I change my phone or uninstall and reinstall the application, do I lose my subscription?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId689313591e9e404dba8093ed79d0134bheader\" data-parent=\"#accordionIdbc17a183a62247f1931b25176353ac2a\" id=\"accordionItemId689313591e9e404dba8093ed79d0134bcontent\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>In case of phone change or reinstallation of the application it is necessary to contact the support at <a href=\"mailto:supporto@arriva.it\">supporto@arriva.it<\/a> that will give the support to transfer the subscription from the old phone and enable it on the new one.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId75129c49aa864794ae0a387a4c23a924header\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId75129c49aa864794ae0a387a4c23a924content\" aria-controls=\"accordionItemId75129c49aa864794ae0a387a4c23a924content\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I bought a travel ticket, but I do not see it in the section &#8220;My purchases&#8221;, what should I do? <\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId75129c49aa864794ae0a387a4c23a924header\" data-parent=\"#accordionIdbc17a183a62247f1931b25176353ac2a\" id=\"accordionItemId75129c49aa864794ae0a387a4c23a924content\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>If you cannot see a ticket purchased from the portal or from the App in the dedicated section, but you find the purchase in the &#8220;Movement List&#8221; you must contact the support at <a href=\"mailto:supporto@arriva.it\">supporto@arriva.it<\/a>.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId0b960ac28e764e5da12093cd4bec241fheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId0b960ac28e764e5da12093cd4bec241fcontent\" aria-controls=\"accordionItemId0b960ac28e764e5da12093cd4bec241fcontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">Can I still use my subscription if I\u2019m out of Internet Jigs?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId0b960ac28e764e5da12093cd4bec241fheader\" data-parent=\"#accordionIdbc17a183a62247f1931b25176353ac2a\" id=\"accordionItemId0b960ac28e764e5da12093cd4bec241fcontent\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>The subscription is visible even without internet connection; it is necessary to connect only when purchasing the subscription.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemIdba25e3b7245d4786a007e88f3c63f17cheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemIdba25e3b7245d4786a007e88f3c63f17ccontent\" aria-controls=\"accordionItemIdba25e3b7245d4786a007e88f3c63f17ccontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">How do I check my subscription?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemIdba25e3b7245d4786a007e88f3c63f17cheader\" data-parent=\"#accordionIdbc17a183a62247f1931b25176353ac2a\" id=\"accordionItemIdba25e3b7245d4786a007e88f3c63f17ccontent\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>The subscription must be shown to the driver when boarding the bus and when checked by the controllers. The subscription can be found in the application Arriva MyPay -&gt; My purchases -&gt; by clicking on your subscription.<\/p>\n<p>Screenshots or photographs of the ticket will not be considered valid.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId96119ec6a6c04acbb6a5883f45621b70header\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId96119ec6a6c04acbb6a5883f45621b70content\" aria-controls=\"accordionItemId96119ec6a6c04acbb6a5883f45621b70content\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I have subscribed an annual digital student\/ digital student ID card from the subscription portal, what should I do to view it in the App?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId96119ec6a6c04acbb6a5883f45621b70header\" data-parent=\"#accordionIdbc17a183a62247f1931b25176353ac2a\" id=\"accordionItemId96119ec6a6c04acbb6a5883f45621b70content\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>You can access the App with the same credentials used to access the subscription portal.<\/p>\n<p>Once you are logged in and have selected the area of interest, click on &#8220;Subscriptions&#8221;, associate your student identification card or verify the correctness of the data of your annual student subscription. If you have signed up for a student identification card, you are now entitled to purchase subscriptions linked to your profile. If you have subscribed an annual student subscription you can go back to the homepage and click on &#8220;My purchases&#8221; in order to view your subscription.<\/p>\n<p>The process of downloading the subscription to the Arriva MyPay App may take some time &#8211; up to a maximum of 60 minutes.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId741517417bb24b8ab240dc9b1ec14af9header\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId741517417bb24b8ab240dc9b1ec14af9content\" aria-controls=\"accordionItemId741517417bb24b8ab240dc9b1ec14af9content\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I have subscribed an annual digital student\/digital student ID card subscription from the subscription portal for a third person, what should the user do to view it in the App?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId741517417bb24b8ab240dc9b1ec14af9header\" data-parent=\"#accordionIdbc17a183a62247f1931b25176353ac2a\" id=\"accordionItemId741517417bb24b8ab240dc9b1ec14af9content\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>If the user has never logged in to the App, he must register with the App using the E-mail indicated when creating the card.<\/p>\n<p>Once you are logged in and have selected the area of interest, click on &#8220;Subscriptions&#8221;, associate your student identification card or verify the correctness of the data of your annual student subscription. If a student identification card has been signed, the user is now entitled to purchase subscriptions related to your profile. If you have subscribed an annual student subscription, you can go back to the homepage and click on &#8220;My purchases&#8221; in order to view the subscription.<\/p>\n<p>The process of downloading the subscription to the Arriva MyPay App may take some time &#8211; up to 60 minutes<\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId0cf7f28f2f5a4b358c996b74849cd55dheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId0cf7f28f2f5a4b358c996b74849cd55dcontent\" aria-controls=\"accordionItemId0cf7f28f2f5a4b358c996b74849cd55dcontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\">Tax Deductions<\/h4><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId0cf7f28f2f5a4b358c996b74849cd55dheader\" data-parent=\"#accordionId59b7aa1e22c9410d8b3291f8343107e8\" id=\"accordionItemId0cf7f28f2f5a4b358c996b74849cd55dcontent\">\n<div class=\"wp-block-ktk-accordion  ktk-block-accordion\" id=\"accordionId522bf84f145c45249286e3cff9d02450\">\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemIdd9f77e9054274de5be4c2567ac356ff6header\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemIdd9f77e9054274de5be4c2567ac356ff6content\" aria-controls=\"accordionItemIdd9f77e9054274de5be4c2567ac356ff6content\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">I have purchased an annual student subscription and would like to download the payment receipt, how can I do?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemIdd9f77e9054274de5be4c2567ac356ff6header\" data-parent=\"#accordionId522bf84f145c45249286e3cff9d02450\" id=\"accordionItemIdd9f77e9054274de5be4c2567ac356ff6content\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p>If you have purchased an annual subscription at the counter we inform you that you can download your online payment receipt from the subscription portal from early November.<\/p>\n<p>If you have purchased an annual subscription through the subscription portal we inform you that you can access your personal area and print the receipt 24 hours after purchase.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-ktk-accordion-item  ktk-block-accordion-item\"><div class=\" ktk-block-accordion-item__header-container collapsed\" id=\"accordionItemId89d23e2685454a4fbb4d6fb1ac35379cheader\" data-toggle=\"collapse\" aria-expanded=\"false\" data-target=\"#accordionItemId89d23e2685454a4fbb4d6fb1ac35379ccontent\" aria-controls=\"accordionItemId89d23e2685454a4fbb4d6fb1ac35379ccontent\"><div class=\" ktk-block-accordion-item__header\"><h4 class=\"ktk-block-accordion-item__title\"><\/h4><p class=\"ktk-block-accordion-item__subtitle\">What do I have to submit during the tax declaration in order to download the expenses incurred for the subscription purchase?<\/p><\/div><\/div><div class=\" ktk-block-accordion-item__content collapse\" aria-labelledby=\"accordionItemId89d23e2685454a4fbb4d6fb1ac35379cheader\" data-parent=\"#accordionId522bf84f145c45249286e3cff9d02450\" id=\"accordionItemId89d23e2685454a4fbb4d6fb1ac35379ccontent\">\n<div class=\"wp-block-acf-ktk-wysiwyg  \">\n    <p><strong><a href=\"https:\/\/bergamo.arriva.it\/detrazioni-fiscali\/\">Click here<\/a><\/strong> and learn more about tax deductions.<\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - 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