Download the Arriva App!
No more queues at the counters, buy with Arriva My Pay
Thanks to Arriva MyPay you can buy the main travel titles of our local companies or renew your subscription.
Easy to use and always carry with you!
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Arriva my Pay
Discover Arriva My Pay App
Plan your travel from mobile!
Thanks to Arriva My Pay you may purchase your travel tickets wherever you are and validate them directly on bus.rnrnIt also allows you to renew subscriptions, to download them on your mobile to always have them with you and to subscribe for free online recognition card with the same users used for the App.
How to validate your ticket
To validate your digital ticket, bought with the App, Arriva has placed QR Code on all vehicles to make it even easier and faster the correct activation of the ticket.
Scan the QR code with the Arriva My Pay App reader and travel in order!
How to associate the App
Afraid to forget your travel pass? Download the App on your smartphone, sign in with your account and associate the ticket subscribed online. Only a few clicks and you will be able to travel with only your smartphone.
Tax deductions
By purchasing your ticket through the Arriva My Pay App you can pay with your credit card, with PostePay or with SisalPay. Thanks to the traceable payment you will then have the opportunity to deduct the costs for public transport in 730.
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Read the most frequently asked questions by clinking here
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Most frequently asked questions
I have subscribed an annual travel pass/digital identification card from online portal for a third person, what should I do to view it in App?
If you have subscribed an annual subscription or a digital identification card for yourself, you can access the App with the same credentials used to access the subscription portal.
Once logged in click on “Buy titles” and select your area of interest, click on “Subscriptions” associate your student identification card or verify the correctness of the data of your annual subscription. If you have signed up for an ID card, you are now entitled to purchase subscriptions linked to your profile. If you have subscribed an annual subscription you can go back to the homepage and click on “My Titles” in order to view your subscription.
The process of downloading the subscription to the Arriva myPay App may take some time – up to a maximum of 60 minutes.
I have subscribed an annual travel pass/digital identification card from online portal for a third person, what should I do to view it in App?
If you have subscribed an annual subscription or a digital identification card for yourself, you can access the App with the same credentials used to access the subscription portal.
Once logged in click on “Buy titles” and select your area of interest, click on “Subscriptions” associate your student identification card or verify the correctness of the data of your annual subscription. If you have signed up for an ID card, you are now entitled to purchase subscriptions linked to your profile. If you have subscribed an annual subscription you can go back to the homepage and click on “My Titles” in order to view your subscription.
The process of downloading the subscription to the Arriva myPay App may take some time – up to a maximum of 60 minutes.
If I change my phone or uninstall and reinstall the application, do I lose my subscription?
In case of phone change or reinstallation of the application you must contact the support at support@mycicero.it that will give support to transfer the subscription from the old phone and enable it on the new one.
Can I still use my subscription if I’m out of Internet Jigs?
The subscription is visible even without internet connection; it is necessary to connect only when purchasing the subscription.
How do inspectors control my digital subscription?
The subscription must be shown to the driver, when boarding the bus and in case of verification by the controllers. The subscription can be found in the application Arriva MyPay -> your titles -> by clicking on your subscription.
If I don’t have internet during the check, can I still show my subscription to the controller?
The subscription is also saved on the smartphone and in case of control it is not necessary to have the internet connection active.
